Retoria

If you are looking to buy mobile phones, tablets, clothes, computers, beauty products, baby products, toys, or sports and fitness items, then Retoria is your online destination. You can find Huawei, Infinix, Oppa, Samsung and even more phone brands. For computers, shop brands such as HP, Lenovo, Sony, and more. The website offers women’s fashion like lingerie, shoes and bags. For home appliances, there’s clothes steamers, food containers, kitchen gadgets, mosquito nets, shoe racks and much more. You have the option to pre-order products. When it comes to encouraging customers to stay fit and maintain a healthy lifestyle, they put great concern into offering fitness material and sports equipment, such as exercise kits. In addition to tummy trimmers, tummy tuck belts, jump ropes and chin-up bars. There’s a selection of shoes and bags. Women can also find swimsuits and lingerie. Placing an order is simple, by registering first and creating an account on the site, then clicking on the product you wish to purchase and adding it to the cart. Then proceeding to checkout, payments can be made by cash, M-pesa, Equity, EazzyPay on delivery for orders in Nairobi. Orders within Nairobi get delivery within 48 hours. In that case payments can be made upon delivery or before. They deliver outside of Nairobi, it takes 3-5 days and the charges are KES 400. Deliveries are made through G4S, Posta, or Fargo courier. The delivery personnel contact customers before making the delivery. If the delivery person didn’t find someone to receive the order, there will be another delivery within the next 3 days. However, orders will be canceled after 2 re-deliveries. If you prefer to pick up your order yourself, there’s a possibility to do so. The address for their location and pickup is available on the site. They are open from Monday to Friday, from 08:30 am to 05:00 pm. In order to return an item, notify them within 5 days by calling customer service or giving it back to the delivery personnel. After these 5 days returns won’t be accepted. Refunds will take about 7 business days. If the order wasn’t delivered in the time it was scheduled to arrive and you have any questions or concerns, you can contact them via phone, email or Facebook. Use the live chat option on the website for quick responses.